18+ Only. Gambling is for entertainment purposes only. Please play within your means and seek help if gambling stops being fun.

Player Protection

Responsible Gaming at eeb999

At eeb999, we believe that entertainment should always come first. Our responsible gaming programme gives every Bangladesh player the tools, resources, and support they need to keep their experience safe, balanced, and enjoyable — every single session.

18+ Platform Self-Exclusion Available Deposit Limits Session Time-Outs 24/7 Support

Our Core Commitments

eeb999 has built responsible gaming into the very foundation of the platform — not as an afterthought, but as a core value that shapes every product decision we make.

Age Verification
Strict 18+ Enforcement

Every new eeb999 account goes through age verification before betting or casino access is granted. Players must confirm they are 18 years or older. Accounts linked to underage individuals are permanently closed and any deposits refunded.

Financial Control
Personalised Deposit Limits

Set daily, weekly, or monthly deposit caps on your account at any time through your account settings. Limits take effect immediately when reduced, and any request to increase a limit includes a 72-hour cooling-off period before it is applied.

Session Management
Time-Out & Session Alerts

Configure session time limits and receive on-screen reminders when you have been playing for an extended period. Mandatory session breaks can be set to pause your account for anywhere from 24 hours to 6 weeks.

Self-Exclusion
Voluntary Self-Exclusion

Players who feel their gambling is becoming harmful can request a self-exclusion of 1 month, 3 months, 6 months, 1 year, or permanently. During exclusion, your account is locked, marketing is suppressed, and re-activation is subject to a mandatory waiting period.

Loss Protection
Loss Limits & Wagering Caps

In addition to deposit limits, eeb999 allows you to set maximum daily or weekly loss thresholds. Once your loss limit is reached, betting is paused for the remainder of that period — helping you stay in control without needing to close your account.

Reality Check
Reality Check Reminders

Enable periodic reality check pop-ups that display your session duration, net win/loss position, and a prompt to review your activity. This feature is available at intervals of every 15, 30, or 60 minutes and keeps you grounded in fact rather than impulse.

What Is Responsible Gaming?

Responsible gaming is the practice of engaging with betting and casino products in a way that remains entertaining, affordable, and in proportion with the rest of your daily life. It means understanding the odds, accepting that losses are a normal part of play, and recognising when the fun stops.

At eeb999, we serve players across Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, Barisal, Rangpur, Mymensingh, and Cox's Bazar who enjoy cricket betting on BPL and IPL matches, casino games, and slots as a leisure activity. We want every session — win or lose — to leave you feeling in control.

The reality of gambling is straightforward: the house holds a mathematical edge on every game and every market over time. This means gambling is not a reliable source of income, and money wagered should always be treated as the cost of entertainment — not an investment. If you are betting with money needed for rent, food, or family expenses, please read this page carefully and use the tools available to you.

⚠️ Golden Rule: Never gamble more than you can comfortably afford to lose. Set a budget before each session and stick to it, regardless of whether you are winning or losing.

Recognising the Warning Signs

Problem gambling can develop gradually. The earlier it is identified, the easier it is to address. The following behaviours may indicate that gambling has moved beyond healthy entertainment:

Spending more money on gambling than you originally planned or budgeted

Chasing losses by placing larger bets to recover money lost in previous sessions

Borrowing money from friends, family, or through loans specifically to fund gambling

Neglecting work, family responsibilities, or daily obligations because of gambling activity

Feeling anxious, irritable, or depressed when you are unable to gamble

Hiding your gambling activity or the amount of money you spend from people close to you

Gambling to escape stress, anxiety, relationship problems, or emotional difficulties

Repeatedly failing to stick to spending limits you set for yourself before a session

Spending increasing amounts of time researching betting markets or casino strategies

Feeling that you need to win back losses before you can stop for the day

🔴 If you recognise three or more of the above signs in your own behaviour, we strongly encourage you to use eeb999's self-exclusion tools immediately, speak to someone you trust, or contact a professional support service. You are not alone, and help is available.

How to Activate Responsible Gaming Tools

All responsible gaming tools on eeb999 are available directly from your account dashboard. Here is a step-by-step guide to setting up each protection measure:

Setting a Deposit Limit

  1. 1
    Log in to your eeb999 account

    Access your account via the eeb999 Login page and navigate to your profile dashboard.

  2. 2
    Open Responsible Gaming Settings

    Select "Responsible Gaming" from the account settings menu to view all available tools.

  3. 3
    Choose your limit period and amount

    Select daily, weekly, or monthly and enter your maximum deposit amount in BDT (e.g., ৳5,000 per week). Decreases take effect immediately.

  4. 4
    Confirm the change

    A confirmation SMS or email will be sent to your registered contact. The limit is active from that moment.

Requesting a Time-Out

A time-out closes your account to all betting and casino activity for a defined period. Navigate to Responsible Gaming Settings, select "Take a Break", choose your duration (24 hours, 48 hours, 1 week, 2 weeks, 4 weeks, or 6 weeks), and confirm. The time-out activates instantly. No bets can be placed during this period, and the pause cannot be reversed early.

Requesting Self-Exclusion

Self-exclusion is for players who need a longer or permanent break. Choose a period from 1 month up to permanent closure. During self-exclusion, your account is locked, all promotional communications are suppressed, and the account cannot be reopened until the exclusion period ends and a mandatory 7-day review period has passed. For permanent self-exclusion, account re-activation is not permitted.

✅ Need immediate help? If you cannot access your account settings or you need to self-exclude urgently, contact eeb999 support via Live Chat (available 24/7) or email [email protected]. Our team will action a self-exclusion within 30 minutes of your request.

Protecting Younger People

eeb999 is an adults-only platform. We take the protection of individuals under 18 years of age extremely seriously. Our safeguards include:

  • Mandatory age declaration at registration — all applicants must confirm they are 18 or older before an account can be created.
  • KYC verification — eeb999 requires identity verification for withdrawal requests and for accounts flagged by our risk systems. Any account found to belong to a person under 18 is immediately closed.
  • No appeal for underage accounts — if an account is closed due to the account holder being under 18, it cannot be reopened. Any deposits are returned to the originating payment method after deducting any bonuses used.
  • Parental controls guidance — we encourage parents and guardians to use third-party filtering tools on shared devices to prevent access to gambling websites. Tools such as Net Nanny, Qustodio, and built-in Android/iOS screen-time management can help restrict access.

If you believe a person under 18 is using or has used an eeb999 account, please contact our support team immediately at [email protected] with the registered username or email address. We will investigate and act within 24 hours.

Practical Tips for Responsible Betting

Whether you are betting on BPL cricket in Dhaka or spinning slots late at night, these habits will help you maintain a healthy relationship with gambling:

  • Set a hard budget before every session — decide on your maximum spend before you log in, treat it as a ticket price for entertainment, and stop when it is used.
  • Never chase losses — a losing session is a completed session. Increasing your stakes to recover losses is one of the most common paths to serious financial harm.
  • Take regular breaks — stand up, stretch, and step away from the screen every 30–60 minutes. Fatigue and frustration significantly worsen decision-making.
  • Keep gambling separate from alcohol — placing bets while drinking impairs judgement. Save the celebration for after the session, not during it.
  • Balance gambling with other activities — cricket betting and casino games should be one of many leisure activities in your week, not the primary one.
  • Do not gamble when emotionally distressed — gambling to escape emotional pain, relationship problems, or financial stress is a high-risk pattern. Address the underlying issue first.
  • Track your activity — use the account history section on eeb999 to review your deposit and betting history monthly. Awareness of real numbers prevents self-deception.
  • Use bKash / Nagad spending controls — both bKash and Nagad offer transaction limits within their apps. Setting monthly transfer limits at the payment app level adds a second layer of financial control independent of eeb999.

Quick Self-Assessment

Ask yourself these questions honestly. If you answer "yes" to two or more, consider using eeb999's responsible gaming tools or reaching out for support.

1

Have I spent more on gambling this month than I originally planned?

2

Have I bet money that I needed for bills, food, or family expenses?

3

Have I felt anxious or irritable when I have not been able to gamble?

4

Have I tried to win back money I lost by placing bigger bets?

5

Have I hidden my gambling activity or spending from someone close to me?

6

Has gambling started affecting my work, studies, or relationships?

ℹ️ If you answered yes to 2+: Please consider activating a deposit limit or time-out, or contact eeb999 support for a confidential conversation.

Get Help Now

eeb999's responsible gaming support team is available around the clock. All conversations are confidential and handled with sensitivity and care.

Live Chat — 24/7
Response: avg 2–5 minutes
Support in English & Bengali

eeb999's Responsible Gaming Pledge

We commit to never marketing to self-excluded players, never extending credit for gambling, and always prioritising player welfare over platform revenue. Your wellbeing comes first.

🔞 18+ Only: eeb999 is strictly an adults-only platform. All players must be 18 years of age or older to register, deposit, and play. Age verification is mandatory for all accounts before winnings can be withdrawn.

Your Protection Tools at a Glance

Every tool below is available to all eeb999 members at no cost, at any time, directly from your account dashboard — no waiting period, no questions asked.

Financial 💰
Deposit Limits

Cap your deposits at a daily, weekly, or monthly threshold in BDT. Reductions apply instantly; increases require a 72-hour cooling-off period.

Financial 📉
Loss Limits

Set a maximum amount you are comfortable losing per day or per week. Once reached, betting and casino play is paused until the period resets.

Time ⏱️
Session Time Limits

Define the maximum time you can be logged in and playing within a single session. An alert appears when your limit is approaching.

Awareness 🔔
Reality Check

Receive pop-up reminders every 15, 30, or 60 minutes showing your session time, total wagered, and net result — so you always know where you stand.

Break Break ⏸️
Time-Out

Pause your account for 24 hours up to 6 weeks. During a time-out, no deposits, bets, or casino play are possible. The break cannot be reversed early.

Exclusion 🚫
Self-Exclusion

Request a formal exclusion from 1 month up to permanent. Account locked, marketing suppressed, re-activation subject to mandatory review. Permanent exclusion is irreversible.

Still Want to Play? Enjoy eeb999 Responsibly

Responsible gaming and great entertainment are not opposites. If you have set your limits and you are ready to enjoy the platform, explore our cricket markets, casino games, and slots — all designed for responsible, adult fun.